亚马逊账号申诉包（POA / 视频验证 / 资金解冻）
跨境卖家收到亚马逊业绩通知后，判清 12 类违规中的哪一类、算出 9 类必备材料里自己缺哪几件、生成中英双语三段式 POA，并在提交前用 11 项闸门把驳回理由提前跑一遍。
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6 张为输出物示意（按真实产物版式重排），不是成品截图。
Requires
What you need before running this pack. Miss one and it cannot do the work.
- Python python3 runs on your machine — one command, and it does not touch your files
- Report / exported CSV You export a CSV or JSON from the platform admin as the input
Picked most often by
Who buys it most, by role. Click a role to see only that role's skills.
Similar skills
View all →竞品拆解包
把手贴的竞品 listing（标题 + 五点 + 逐图说明 + 价格 + 评分/评论数 + 图片数）拆成标题公式、五点结构、图片叙事、价格带与评论增速，再把你自己的词表分成绩、算出竞品
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下架急救包（变狗 / 搜不到 / 受限商品）
ASIN 变狗、核心词搜不到、受限商品审核、年龄字段不一致时，用四个 skill 按顺序分诊 → 扫文案 → 核字段 → 改标题 → 写 case，产出分诊表、命中表、字段核对表与英文
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欧盟合规包：上架前的四关自查（GPSR / PPWR / EPR / 欧代）
把 listing 文本与你自己填的合规底账，逐条对着 GPSR / PPWR / EPR / WEEE / 电池法 / 宣称类的 19 条条款过一遍，判「必改 / 建议改 / 需人工
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侵权自查与预警包
上架前把「文案里的高风险词 / 品类天生风险 / 供应商缺哪份文件 / 图片能不能用」四件事过一遍，输出按 P1/P2/P3 排的行动清单；真收到投诉、律师函或法院文书时，只做类型分诊
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What is included
- ✓ review-triage — review-triage：差评先分类，再决定动不动手
- ✓ removal-pack — removal-pack：把"该删 / 该回"写成能提交的原话
- ✓ odr-calc — odr-calc：ODR 到底有多危险，能吃几条
Who it is for
- ✓ People who need steady output in a fixed scene (Customer support / Operations)
- ✓ You already have assets — you need structure
- ✓ Want to set it up once and reuse it, instead of re-explaining every time
Not for
- – Want full automation with no input at all
- – One-off use, no reuse planned
- – Platform-specific ad console actions (do those manually)
Try saying this
Use “差评与 ODR 处理包” to make me Web pages — I will paste the input below.
Copy this line to your agent to startAbout this skill
把 Feedback / 商品评论 / A-to-Z 分成「可删 / 恶意 / 真实 / 不可删」，写出能直接提交的英文删除请求与中英回复草稿，再算出这一条会不会把 ODR 顶破、要多少零缺陷订单才拉得回来。三关离线、纯标准库、数字可复算。
Sample output
Real input → real output, unpolished# 预防清单：把下一次缺陷挡在发生之前 > 本清单由 odr-calc 从 `orders.csv` 的缺陷构成 + `review-triage.csv` 的评价形态生成。 > **ODR 是平台口径**，本清单只降低触发概率，不承诺指标变化。 ## 0. 当前账面 | 窗口 | 订单数 | 缺陷数 | ODR | 允许缺陷上限 | 还能吃几条 | 状态 | |---|---|---|---|---|---|---| | 2026-08-01 ~ 2026-09-29 | 1842 | 9 | 0.489% | 18 | 9 | 安全 | | 2026-09-01 ~ 2026-10-30 | 1976 | 12 | 0.607% | 19 | 7 | 观察 | 最新窗口 `2026-09-01 ~ 2026-10-30`：12 条缺陷 / 1976 单 = **0.607%**；阈值 1.0%，允许上限 19 条，**再加 7 条就破线**。 缺陷构成（2 个窗口合计）：负面 Feedback 14 条、A-to-Z 索赔 5 条、拒付 2 条。 ## 1. 本周先做三件事 1. 先压住占比最高的那一类：负面 Feedback（14 条）。下面的分节里有具体动作。 2. 把这几类评价形态写回 listing / 包装 / 客服话术：运输破损 / 包装不足。 3. 本批有 3 条依据充分的 Feedback 可提交删除，先提交再谈别的（结果不影响你的动作顺序）。 ## 2. 负面 Feedback 侧 - 把 1–2 星 Feedback 全部过一遍 `review-triage`：**可删的提交、恶意件留证、真实的回复**，不要混着处理。 - 发货后第 3 天发一次站内信（物流状态 + 使用提示），只写事实、不要求评价——多数差评来自『没人回应』而不是产品。 - 回复模板里不要出现补偿承诺与改评价字样：一次违规回复会把一条差评变成一个账号问题。 ## 3. A-to-Z 侧 - 把每条 A-to-Z 按原因归类：未收到 / 与描述不符 / 破损
scenario,period_start,period_end,window_orders,defect_feedback,defect_az,defect_chargeback,defects,odr_pct,threshold_pct,max_defects,headroom,per_defect_pp,dilution_orders,status,note base,2026-08-01,2026-09-29,1842,6,2,1,9,0.489,1.0,18,9,0.0543,0,safe, remove_3_removable,2026-08-01,2026-09-29,1842,3,2,1,6,0.326,1.0,18,12,0.0543,0,safe,假设这 3 条依据充分的 Feedback 被删除（uncertain 的不计；商品评论本就不在 ODR 口径里） base,2026-09-01,2026-10-30,1976,8,3,1,12,0.607,1.0,19,7,0.0506,0,watch, remove_3_removable,2026-09-01,2026-10-30,1976,5,3,1,9,0.455,1.0,19,10,0.0506,0,safe,假设这 3 条依据充分的 Feedback 被删除（uncertain 的不计；商品评论本就不在 ODR 口径里）
Install guide
One column per agent, each with a check that proves it installed. If the check fails, it is not installed.Claude Code
Install to
.claude/skills/review-odr/
mkdir -p .claude/skills
unzip review-odr.zip -d .claude/skills/How to verify Open a new session and ask it to list the installed skills — seeing this pack's name means it worked.
For a global install, swap .claude/skills/ for ~/.claude/skills/ so every project of this user sees it.
Codex
Install to
~/.codex/skills/review-odr/
mkdir -p ~/.codex/skills
unzip review-odr.zip -d ~/.codex/skills/How to verify Open a new codex session and ask it to list available skills — this pack showing up means it is live.
Codex only reads ~/.codex/skills/, not the project folder; on another machine you place it again.
Cursor
Install to
.cursor/rules/review-odr.mdc
mkdir -p .cursor/rules
cp review-odr/SKILL.md .cursor/rules/review-odr.mdcHow to verify In chat, @ that rule file and ask what the pack's first hard rule is — a correct answer means it loaded.
Cursor has no separate skills folder: rules belong to the project, so you place them again per project — the biggest difference from the other two.
If it will not installNot opening a terminal at all? Paste the whole SKILL.md into the chat. Same result, you just re-paste it each new session.
Full steps and common errors live in the pack's playbook.md; the guides section also has ordering and usage guides。
How to use
4 steps; the first run takes about 10 minutes-
1
开工前准备 | 要做 | 怎么做 | 为什么 | |---|---|---| | 备份原始表 | 后台导出后，把原文件单独存一份到桌面 | 后面会改列名，改坏了能退回 | | 只拿最近 30 天的评价先试 | Feedback 报表按日期筛，先 5–20 条 | 全量跑出来的清单你会看不完 | | 补齐能查到的订单事实 | 订单页抄妥投日、承运商、单号、退款日；站内信条数 | 脚本不会编事实，缺了会写「缺件」，提交前还是得补 | | 记下窗口数字 | Account Health 里订单数、负面 Feedback、A-to-Z、拒付四个数 | 第 3 关要用；不填就只能空跑样例 | 目录约定（本文所有命令都相对**样例目录**；换成自己的数据时，把 `before/` 换成你自己的文件）：
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2
装配 **Claude Code**：复制到项目的 `.claude/skills/`（没有这个目录就先建）。 **Codex CLI**：复制到 `.codex/skills/`。 **没有 shell**：不用装。把 `skills/review-triage/SKILL.md`、`skills/removal-pack/SKILL.md`、`skills/odr-calc/SKILL.md` 依次贴进对话，让它按里面的规则手工执行（脚本那几步退化成口头执行，产出自己写进 CSV）。 装完确认（一条动作）：新开一个对话，问 **"列出你现在可用的 skills"**，应看到 `review-triage`、`removal-pack`、`odr-calc`。看不到就是位置不对，见第 4 节第 1 条。
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3
触发顺序 三关必须按顺序，原因不是习惯： 1. **先 `review-triage`，再 `removal-pack`**：因为第二关只认第一关的 `can_remove` / `removal_lane` / `subtype`。反着做会怎样：`removal-pack` 读不到分类结果，直接报「缺少列」，或者你手工挑了几条去写删除请求，把"真实投诉"也一起提交了——那是一条注定被驳回的申请，还浪费一次提交机会。 2. **先 `review-triage`，再 `odr-calc`**：因为 ODR 只算"计入缺陷"的负面 Feedback 与 A-to-Z（商品评论不进 ODR 口径）。反着做会怎样：把 4 条评论也算进"删掉就能降 ODR"，你会以为删评论有用，实际数字一动不动。 3. **`removal-p
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4
每一步的输入与输出 ### 第 1 关 review-triage | 项 | 内容 | |---|---| | 输入 | `before/cases.csv`，必需列 `case_id,platform,kind,order_id,rating,case_date,text`；建议补 `fulfillment,delivered_date,refund_date,refund_amount,order_total,carrier,tracking,buyer_msg_count` | | 命令 | `python3 skills/review-triage/scripts/triage.py --input before/cases.csv --out after/review-triage.csv` | | 中间产物 | 无（
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Changelog
Updates are free while subscribed; a buyout includes later versions of this skill
v0.1.0
2026-10-24
按包内 manifest.json 上架
How to buy
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Monthly
¥39 / mo
Try it for a month first
- ✓ “差评与 ODR 处理包” — all files, samples and install instructions
- ✓ Every skill unlocked while subscribed (including new releases)
- ✓ Commercial licence: client work allowed, unlimited deliveries
- ✓ Version updates pushed automatically, no repurchase
- ✓ 1:1 support on Telegram, replies within 12 hours on business days
- ✓ Cancel anytime, no next-period charge
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Yearly
¥299 / yr
Pay for a year; prices are never converted to a monthly figure.
- ✓ “差评与 ODR 处理包” — all files, samples and install instructions
- ✓ Every skill unlocked while subscribed (including new releases)
- ✓ Commercial licence: client work allowed, unlimited deliveries
- ✓ Version updates pushed automatically, no repurchase
- ✓ 1:1 support on Telegram, replies within 12 hours on business days
- ✓ Cancel anytime, no next-period charge
One payment · founder price
Founder price
Lifetime
¥899 / one-time
The founder price rises as the skill library grows.
- ✓ “差评与 ODR 处理包” — all files, samples and install instructions
- ✓ Every skill unlocked while subscribed (including new releases)
- ✓ Commercial licence: client work allowed, unlimited deliveries
- ✓ Version updates pushed automatically, no repurchase
- ✓ 1:1 support on Telegram, replies within 12 hours on business days
- ✓ No subscription or renewals — one payment, forever
No price conversion: yearly plans only show the saving, never a per-month figure. A buyout is one payment with no renewals.
FAQ
How do I install it into my agent?
Unzip the ZIP inside your project and put the folder into your agent skills directory (Claude Code: .claude/skills/, Codex: ~/.codex/skills/), then restart the session.
What does it depend on?
Just an agent that can read files. For images or video, connect your own generation tool; the skill ships with parameter templates.
Can I get a refund?
No no-reason refunds after digital delivery. If files are missing or broken, we verify within 48 hours and replace or refund.