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Chains

Account & Listing Rescue

What to do once something has already gone wrong: rescue the account and the listing first, then clear compliance and IP risk, then stop the review damage and ODR — stop the bleeding before the repair.

Who it is for

People already in trouble: you have the platform notice (suspension, suppression, compliance, complaint) in hand and you are losing orders or money right now.

5packs 5live Run it in order — skipping a step means rework (5 steps)

The chain, step by step

Each step takes the previous step as its input
  1. P1

    Account Appeal Pack

    Live

    In: the platform notice verbatim (screenshots transcribed are fine) → out: the notice type, a POA draft and an evidence matrix with have / missing / unobtainable. Get the type right first; it decides where step 2 goes.

    Open this pack →
  2. P2

    Listing Rescue Pack

    Live

    In: the ASIN, the symptom and the backend field export → out: a triage verdict (suppressed / down-ranked / miscategorised) plus a five-day recovery plan. If the root cause is compliance or IP, jump to steps 3 and 4.

    Open this pack →
  3. P3

    EU Compliance Pack

    Live

    In: the listing text, target countries and packaging materials → out: a must-fix / should-fix / human-review list plus the DoC element checklist. The corrected listing text feeds straight into steps 4 and 5.

    Open this pack →
  4. P9

    IP & TRO Response Pack

    Live

    In: the complaint or legal letter plus the shop facts → out: the IP claim type and a time-and-money comparison of defend / settle / abandon. If a lawyer’s letter exists, this step preserves the evidence pack first.

    Open this pack →
  5. P7

    Reviews & ODR Pack

    Live

    In: the review, Feedback or A-to-Z text → out: a remove / reply / accept verdict, submission-ready wording and the ODR impact order of magnitude. This verdict decides whether the chain ends with another appeal.

    Open this pack →

How to use this chain

Do not install everything at once. Run one real product end to end first; wherever you get stuck, add that one pack.

We did not invent this order: when we pulled apart a peer workflow for cross-border sellers, their own first piece of advice was to add only the capability you are missing, after running a real product.

  1. Take one real product and start at step 1
  2. Wherever you get stuck, add only that one pack
  3. Finish one pass before deciding on the whole chain

Next step

Buying the whole chain is not open yet — for now packs are bought one at a time. Once pricing and payment are wired up this becomes a bundle.

Browse single packs